Kate Haffenden
Salon Owner
Contact Information
Schedule
Monday - Saturday
Social Media
Biography
Kate co-founded John Richards with her husband Nigel, and together they’ve built the trusted, family-run salon that clients know and love. She keeps everything running smoothly – from day-to-day operations to team support and client care. Known for her warm welcome and calm professionalism, Kate is the friendly face at the front of house who remembers names, listens carefully, and makes every client feel looked after.
Experience
25+ years
Specialities
Front Of House
Client Care
Team Management
Frequently Asked Questions
Is Kate a hairdresser?
No – Kate manages the business side of John Richards, taking care of the team, admin, and clients. She’s always available to support the stylists and keep the salon running with a calm, steady hand.
Will I speak to Kate if I call or visit the salon?
Very likely. Kate is often the first person you’ll speak to on the phone or see at reception. She’s known for her friendly, no-fuss approach and is always happy to help with bookings or queries.
How long has Kate been running John Richards?
Kate and Nigel have run the salon side by side for many years. Their strong partnership is the heart of the business and a big part of what makes the salon such a welcoming place.